Privacy Policy

The data controller responsible for the processing of your information is:

• Hawaii Interactive (d/b/a SparkXP)
• Location: King County, Washington, USA
• Contact: support@sparkxp.xyz

Welcome to SparkXP! This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our services. By using SparkXP, you agree to the collection and use of information in accordance with this policy.

We collect data required to operate and maintain the Service. This information falls into two main categories: Identifiers & Service Data (which may be considered Personal Information) and Technical & Usage Data.

We use the information we collect to:

• To Provide and Maintain the Service (e.g., managing account linking and role verification).
• Service Improvement (analyzing usage patterns and trends).
• Customer Support (responding to your inquiries and requests).
• Security and Compliance (monitoring and preventing fraud or abuse).

We only share your information with third parties when necessary to operate the Service, comply with the law, or protect our rights. This may include:

• Payment Processor (Stripe): To process subscription payments.

• Infrastructure/Hosting Providers: To host our database and API.

• Legal Authorities: If required by law, subpoena, or legal process.

We are not responsible for the privacy practices of Discord or the Roblox Corporation.

Data Security: We employ industry-standard measures, including encryption and access control, to protect your information. However, no method of transmission is 100% secure.

Duration and Deletion (Retention): Any data we collect will be stored as long as necessary to fulfill the purposes outlined in this Policy, or until you request deletion. If you wish to delete your data, please contact us at support@sparkxp.xyz, or use our built-in deletion commands on our Discord Bot.

You have the right to access, correct, and delete your personal information. To exercise any of these rights, please contact us at support@sparkxp.xyz.

We may update this Privacy Policy from time to time. We will notify you of any changes no less than 14 days before they become effective by posting the new policy on our website and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.