Privacy Policy
Last updated: May 16th, 2025
Effective date: December 31, 2024
This Privacy Policy describes how SparkXP ("we," "us," or "our") collects, uses, and protects your information when you use our services.
1. Introduction
Welcome to SparkXP! This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By using SparkXP, you agree to the collection and use of information in accordance with this policy.
2. Summary
Your privacy is important to us. We do not collect any personalized data. We may use all information you provide while using SparkXP's services to improve SparkXP. This does not happen automatically though and your personal data you may provide won't be shared with third parties.
3. Information We Collect
We do not collect any personal information from you when you use SparkXP. However, we may collect non-personal information such as usage statistics and device information to improve our services. Information we may collect goes as follows:
- Device information (e.g., device model, operating system version)
- Usage statistics (e.g., app usage frequency, feature usage)
- Crash reports (if applicable)
- Error reports (if applicable)
- Roblox Group and User Identification Numbers (Roblox Group ID and User ID)
- Roblox Group and User Names (Roblox Group Name and User Name)
- Roblox Group and User Profile Pictures (Roblox Group Icon and User Avatar)
- Discord Server, User and Channel Identifiers (Discord Server ID, User ID, and Channel ID)
- Discord Server Icons (Discord Server Icon)
- Discord User Profile Pictures (Discord User Avatar)
- Discord Channel Names (Discord Channel Name)
4. How We Use Your Information
We use the information we collect to:
- Improve our services and user experience
- Analyze usage patterns and trends
- Provide customer support
- Monitor and prevent fraud or abuse
- Communicate with you about updates and promotions
- Respond to your inquiries and requests
5. Brand Usage
You agree that SparkXP may use your brand features (such as your [server's] name and logo) for any reasons, including but not limited to marketing purposes. You also agree that SparkXP may use your brand features in any media, including but not limited to social media, websites, and promotional materials. You represent and warrant that you have the right to grant this license and that your use of SparkXP's services does not infringe on any third-party rights.
6. Data Security
We take the security of your information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Duration and Deletion
Any data we collect will be stored as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to delete your data, please contact us at support@sparkxp.xyz, and or using our built in deletion commands on our Bot ("Discord Bot") or ("Discord Server"). We will delete your data as soon as possible, but please note that it may take some time to process your request.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@sparkxp.xyz.
*By using SparkXP, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.